Lab · 10X Operations
First value in 30 days.
Business process automation and AI-native agents, delivered as a lab on your systems, starting with the processes that cost you most.
Lab · Monthly (6 months at Proficorn) · COO, CIO, CFO · Advise, Accelerate or Operate
Automation shouldn't take years to pay back.
Big IT projects promise savings in years, not months. Meanwhile teams keep re-keying data, chasing approvals and fixing the same exceptions.
The 10X Operations Lab ships automations month by month, starting with what costs you most.
Who it's for
This is for you if…
Work still runs on people and spreadsheets.
This is for you if…
Month-end is a fire drill.
This is for you if…
Your systems don't talk to each other.
This is for you if…
You need automation without a big IT project.
Best for COOs, CIOs and CFOs, with your process owners.
What the lab delivers
Business process automation
Build, integrate, automate, manage and improve the processes that run your business, in production on BIAMI Enterprise Edition.
AI-native agents
Agents that run BIAMI processes, Partic pipelines and Matrix tasks.
Global Centers of Excellence
Global Delivery, Data, AI Model and Marketplace Integration Centers of Excellence.
RevOps
Revenue operations that run themselves.
10x Factory
Larger responsibilities that need a factory: daily procedure updates, vibe-coded BIAMI processes, Partic data pipelines and Matrix AI agents, legacy process and app rebuilds, internal operational apps, custom system integrations, and migration scripts and data mappings.
Learn more →How each cycle runs
Build
- What happens
- We build the next automation from the process that costs you most, described in business language.
- You get
- A tested workflow in a test environment.
Integrate
- What happens
- We connect the applications your teams already use, so the process runs across your systems.
- You get
- Your systems linked to the workflow.
Automate
- What happens
- We take the workflow from test to production.
- You get
- A live automation running the process.
Manage
- What happens
- We monitor your live automations and fix exceptions as they come up.
- You get
- SLA, cost and spend visible in Matrix.
Improve
- What happens
- We improve each automation every month, using what the data shows.
- You get
- Hours returned to your teams, measured.
Nexus LIVE joins every lab status meeting, transcribes it, builds the to-do list and launches BIAMI automations, Partic pipelines and Matrix tasks.
Runs on the 10X leadership rhythm: Vision every year, Strategy every 6 months, Execution every month. See the leadership rhythm.
What you get every month
Automations in production
Delivered month by month.
SLA, cost and spend visibility
In Matrix.
Hours returned to your teams
Measured.
Choose how we work together
Three ways to run the lab, depending on how much you want to hand over.
Advise
You run it. We guide.
- Who does the work
- Your team, building in BIAMI Automation self-service
- What we do
- Plan the automations with you, and run status meetings every other week with Q&A
- Rhythm
- Every other week
- Best when
- Your team wants to build with guidance
Accelerate
We deliver with you.
- Who does the work
- Our automation experts, with your team
- What we do
- Build, integrate and automate: 30+ or 80+ hours, with 5 or 10 hours of best practices and tools included
- Rhythm
- Build → Integrate → Automate → Manage → Improve, every other week
- Best when
- You want automations shipped faster
Operate
We run it for you.
- Who does the work
- Our team runs your automation, with fractional resources filling the gaps
- What we do
- Run your automation center with a half-time person, a full-time person or a team, in 10x Factory production mode
- Rhythm
- Plan → Code → Feedback, every week
- Best when
- You want automation run for you
- Who does the work, from you to BIAMI: Advise is mostly you, Accelerate is shared, Operate is mostly BIAMI.
On Operate, fractional resources fill the gaps.
| Feature | Advise | Accelerate | Operate |
|---|---|---|---|
| Model | Advisory: your team works in self-service mode | Managed delivery | Outsourced delivery |
| Who does the work | Your team, building in BIAMI Automation self-service | Our automation experts, with your team | Our team runs your automation, with fractional resources filling the gaps |
| Our time | Planning, plus status meetings every other week with Q&A | 30+ or 80+ hours per month | At least a half-time person (4 hours a day), a full-time person or a team |
| Best practices | Q&A in the status meetings every other week | 5 hours (with 30+) or 10 hours (with 80+) included, per month | Included |
| Tools | Self-service | Included | Included |
| Gaps covered by | Your team | Your team | Our fractional resources |
Start with one flavour and change as you grow.
Our experience
200+
clients (since 2017)
1,000%+
performance
40%+
cost savings
For one global telecom, we automated and integrated nearly 100 services over 5 years.
What comes next
Ready for your next stage
Programs sized to where you are, from Business Idea → Proficorn to Unicorn → Decacorn.
Learn more →Client spotlight
Operations
Global Telecom
Challenge: Launch and run new services fast.
Approach: Started with Backup as a Service, then Smart City service provisioning automation.
Nearly 100 services automated and integrated in 5 years.
Operations
Global FMCG
"Intelligent Automation Labs help our teams deliver continuous innovation, a productivity boost and increased employee engagement."
Marketing Manager, Global FMCG
Join the 10X Leaders Community
Free for CEOs and leaders across Value, Operations and Growth: roundtables, events and what's actually working for other 10X businesses.
Frequently asked questions
Which flavour is right for us?
Advise if your team wants to build with guidance. Accelerate if you want automations shipped faster. Operate if you want automation run for you.
When do we need the factory instead of an agent or pipeline?
When a responsibility is too big for a single agent, process or pipeline. Matrix Copilot, agents, processes and pipelines handle the everyday work. 10x Factory production mode takes on the larger responsibilities, such as rebuilding legacy processes and apps, internal operational apps and custom system integrations, in the Operate motion.
Which processes do we automate first?
The ones the Review shows cost the most time and money.
How do lab status meetings work?
Nexus LIVE joins every lab status meeting, transcribes it, builds the to-do list and launches BIAMI automations, Partic pipelines and Matrix tasks.
How do automations reach production?
On BIAMI Enterprise Edition, with support.
What support do we get after go-live?
The Lab runs monthly. We monitor your live automations and improve them each month, and we fix exceptions as they come up.
What does it cost?
It depends on your stage and scope. See how pricing works.